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Crash on startup

Hi guys, whats up? First of all, sorry for my english, lol.

So, I have installed this game in the past and it have run perfectely, no crash. Well, someone put a new Windows on my laptop and AFTER THAT I CANNOT OPEN THIS GAME.

So, appears the crash message and I still can hear the game sound, but I cant click in the game icon or whatever.

About my laptop: I have a dedicated graphic card GTX 1050, i5 7th Gen and 8GB of RAM. I have Windows 10 Pro 1903 version, 18362.476 compilation of the operacional system now. Idk if I'm writing right buuut, bad english haha. If u want to know, its an Aspire VX5-591G.

I have this crash message:


Assertion failed: [File:Unknown] [Line: 249] Result failed at C:\Jenkins2\workspace\Sweden\UnrealEngine\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Viewport.cpp:361 with error 8876017C


DeadByDaylight_Win64_Shipping {0x0000000000000000} + 24929536 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 24676122 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 24432471 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 24432216 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 29244713 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 29165000 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 29202455 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 34792347 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 34783015 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 39979132 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 39987529 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 23738579 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 35077442 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 35080600 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 24963771 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 24952620 bytes

kernel32 {0x0000000000000000} + 97236 bytes

ntdll {0x0000000000000000} + 446161 bytes


I read a forum about something about the Windows, but I don't know what to do, cause was a Fortnite thing.

I already have tried to repare the files and did not work, I already have tried reinstall and install the game...

Someone can help me? D:

Comments

  • Slay___Slay___ Member Posts: 375
    edited November 28

    Turn off Intel HD graphics, your Windows is defaulting to them instead of nvidia.

    Also install latest nvidia graphics driver if you haven't already, I would suggest using GeForce Experience software for that.

    Some major Windows 10 version upgrades might install very outdated version of the driver if you allow Windows to download and install updates for other products than Windows.

  • HoshinolHoshinol Member Posts: 2

    Thank u so much! It works!!!

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