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https://forum.deadbydaylight.com/en/discussion/194208

Random "black" out screen

I recently formatted my PC after getting a "mini" upgrade to a better motherboard, CPU and RAM, and downloaded DBD again. Now, when I open the game (in menu, lobby and game itself), after some time I get random black screens lasting for about 1 to 3-ish seconds, the screen doesn't shut off but it just goes black i can still hear the game sounds etc, sometimes the time vary... Sometimes the black screen times are shorter, sometimes longer... It probably happened like 25 times tonight if not more.


ANY clue what may be causing this? a bug? something else on my PC? or how I can fix it? already verified my files, even moved the game from my normal drive to my SSD, changed the graphic settings quality... The upgraded items used to be my boyfriend's parts and there is nothing wrong with it, he ran DBD smoothly without any hiccups (only reason he gave it to me, is because he upgraded to better stuff so it's definitely not a hardware problem, since this ONLY happens in DBD).

The only other "big thing" I have changed is that I now have Bitdefender installed as an antivirus program, not sure if that could be a cause of anything. As far as I know all my drivers etc is up to date as well.


Here are my specs:

★ Motherboard & OS: ᴀꜱʀᴏᴄᴋ ᴢ77 ᴇxᴛʀᴇᴍᴇ 4, ᴡɪɴᴅᴏᴡꜱ 10 ᴘʀᴏ (V: 10.0.18363 B: 18363).

★ CPU: ɪɴᴛᴇʟ ᴄᴏʀᴇ ɪ7 3770ᴋ ~4ɢʜᴢ

★ RAM: 16ɢʙ (2x 8ɢʙ) ᴋɪɴɢꜱᴛᴏɴ ʜʏᴘᴇʀx ꜰᴜʀʏ ᴅᴅʀ3

★ Graphics card: ᴀᴍᴅ ʀx580 ᴀʀᴍᴏʀ ᴍᴋ2 ᴏᴄ ᴇᴅɪᴛɪᴏɴ (8ɢʙ).

★ Main storage: 250ɢʙ ᴍᴜꜱʜᴋɪɴ ꜱᴏᴜʀᴄᴇ ꜱꜱᴅ (ᴡɪɴᴅᴏᴡꜱ & ᴘʀᴏɢʀᴀᴍꜱ). (DBD is currently on here)

★ Secondary storage: 1x ᴡᴅ ʙʟᴜᴇ 1ᴛʙ (ɢᴀᴍᴇꜱ)

★ Screens: ʟɢ 24" 144ʜᴢ ɢᴀᴍɪɴɢ ᴍᴏɴɪᴛᴏʀ (i have 2 other screens also attached but they are irrelevant and i also never had a problem before)

Comments

  • sikkansikkan Member Posts: 2

    I have this problem as well, I get the random black screen every now and then which last about 3 seconds. I did upgrade the drivers for my graphic card but the problem started before that. Did you find any solution to the problem?

  • Antares_2332Antares_2332 Member Posts: 907

    This is going to sound crazy but, do you have another appliance connected near your PC? if so connect it to another place away from your PC, i had a problem like this.

  • sikkansikkan Member Posts: 2

    I do not have that no :/ and i haven't changed anything recently on the computer, nothing in the game and i don't have anything new except the keyboard which is a month old but i only have the problem once i start the game, it doesen't appear before i start the game so i was thinking it might have been the game or the graphic card but i have tried reinstalling the game and have upgraded the graphic card to the latest version but nothing seems to work. :/

  • KhaineGBKhaineGB Member, Mod Posts: 3,595

    Try unplugging and replugging the monitor back in, both at the PC and on the monitor.

    Had the same issue on mine after I moved the PC and it wasn't plugged in QUITE right.

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