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How do I get the DBD Store to contact me back for a return?

WildEST19XXcarDWildEST19XXcarD Member Posts: 1

I bought a friend a sweatshirt from the official dead by daylight store in early December for a Christmas gift, after receiving it and him opening it we looked and almost half of the bottom inseam wasn't sewn together and I would like to return it. I have filled out the contact form that is offered three times within two weeks and have received nothing. It says you have to contact them before returning so I don't want to return my item without any contact because I want to make sure I get a refund because it wasn't a cheap item. I need to return this sweatshirt asap so I can purchase an an item that is actually fully functional ☹️

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