We are terribly sorry to those who have been affected by these attacks- we understand the impact this has on you. We are taking every appropriate measure to ensure the safety of our players.
We encourage our players to report to us any cases of DDoS, as well as any other form of inappropriate or abusive behaviour in the game. In the meantime, we encourage you to stay safe and follow best practices for online safety.
IMPORTANT - USE THIS TEMPLATE TO REPORT YOUR ISSUE.
To add in your title
Example: PC - Crash when hooking a survivor
What to add in the description
Step 1 : Boot the game
Step 2 : Play as killer in a public match
Step 3 : In-game, hook a survivor
Step 4 : Notice the game crashes after hooking a survivor
- Character played
- Perks played
- Frequency of the issue
documents to add
- Logs (PC only)
HOW TO GET YOUR LOGS (THIS PART ONLY APPLY TO PC PLAYERS):
When you get the issue, close your game and do not reopen it until you get your logs.
- Press Win+R
- Type in appdata
- Press OK
- In opened window navigate to: \Local\DeadByDaylight\Saved\Logs
- Usually you would need to attach the DeadByDaylight.log file.
- Add the file to your bug report
Note: copy/paste the template and add your information. if you are not following the template, you will be ask to add the missing info. After the second strike, we will close your thread.
These information will greatly help us to give us a bit of information of what is happening.
Thank you everyone!