NEED COMMUNITY HELP | RANDOM DISCONNECT IN-GAME
This thread is specifically for the Random Disconnect in-game. Please make sure to follow the information that we need listed below:
PLEASE BE SURE TO INCLUDE ANY RELEVANT INFORMATION, SUCH AS:
- Your platform
- Which region are you from
- The time frame when the error occurred (The date and time you had the issue)
- Logs (apply to PC only)
Note: If needed I will contact you via DM for further information
HOW TO GET YOUR LOGS (THIS PART ONLY APPLY TO PC PLAYERS):
When you get the issue, close your game and do not reopen it until you get your logs.
- Press Win+R
- Type in appdata
- Press OK
- In opened window navigate to: \Local\DeadByDaylight\Saved\Logs
- Usually you would need to attach the DeadByDaylight.log file.
Thanks a lot for your help!