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Rank update error

Ive had this happen to me over the past few weeks where after the game is completely wether it is i died on hook or escaped , i dont get blood points nor does my rank go up or down. it shows me this message ( the photo i’ve attached ) and then once i press ok it sends me back to the loading screen for dbd and i have to restart my app. Does anybody have any answers ? i’m playing on ps4.

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