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We have been investigating cases of distributed denial of services (DDoS) over the last week. We take these reports extremely seriously. We're actively monitoring the situation internally and with our partners to gather as much information as possible and identify trends.

We are terribly sorry to those who have been affected by these attacks- we understand the impact this has on you. We are taking every appropriate measure to ensure the safety of our players.

We encourage our players to report to us any cases of DDoS, as well as any other form of inappropriate or abusive behaviour in the game. In the meantime, we encourage you to stay safe and follow best practices for online safety.

Can we have the option of reporting players in pregame lobbies?

I have not had any issues recently, but I've had instances where players are racist, homophobic etc and I can't report them in-game as the report button doesn't exist in pregame lobbies.

At the moment I feel like reporting them via "Additional player report" ticket is useless because I believe you need an in-game report for it to be considered.

So people are essentially getting away with saying very offensive things in pregame lobbies atm. Please fix.

ALSO: I've noticed you have made it very difficult to find the submit a ticket button on the customer support website. That's really weird!


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