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We've been made aware of error messages when attempting to purchase the Rift pass. The team is currently investigating, and we'll post an update as soon as we have more information.

UPDATE: This issue should no longer occur. Players who were affected may still be missing currency and/or unable to spend Auric Cells. We are working on a solution to resolve this and restore missing currency, and will update you as soon as possible.

Just got a PS5

It seems some of my characters are missing like I don’t own them. Anyone know how to fix this?


  • PurgatorianPurgatorian Member Posts: 1,080

    On Playstation

    All you need to do is go to the store page for the dlc and click add to library. If it only shows buy, click that and a Dropbox should appear with two choices, buy or add to library. Your characters should then appear as bought in game again.

    When I changed over I had the options to add them again.

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