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Infinite Loading Screens



  • entitysbreakfastentitysbreakfast Member Posts: 126

    It's happening every game or second game for me as killer when loading into a match initiated through matchmaking. I am on PS4 and I have cross play enabled. It literally just happened to me as deathslinger but it's happening with different killers as well. When the bug happens it also consumes an offering which sucks. Please fix.

  • entitysbreakfastentitysbreakfast Member Posts: 126

    @KingLeoDes I am not sure. But I will pay attention to the offerings now. Good point. Weird tho.

  • SloppyVoldemortSloppyVoldemort Member Posts: 452

    I think I found something, don't know if it is already said.

    When I start up the game, and go straight to killer, I have the infinite loading screen.

    When I start up the game, play a round of survivor and then switch to killer, I don't have the infinite loading screens and my match will start.

    On survivor I don't have the infinite loading screen.

    People used different offerings and on different maps. Items didn't matter too. Crossplay also not.

    Maybe the survivors also get the infinite loading screen when the killer is playing his first match of the day (going straight to killer when starting), but that's a theory.


  • Cubed_SphereCubed_Sphere Member Posts: 10

    Yea for me it’s when ever I have someone cross platform in my lobby it’s weird

  • entitysbreakfastentitysbreakfast Member Posts: 126

    5 matches in a row as killer and couldn't load into a single one. 3 as Deathslinger, 1 as Blight and 1 as Pig No clue why. But I'm beyond frustrated to say the least.

  • Knotty1985Knotty1985 Member Posts: 50

    Happens during random player matchmaking with crossplay enabled on PC and PS4, happening more and more.

    Happens while waiting for the match to load in (during player sync)

  • MitsuiMitsui Member Posts: 40

    It has happened to me both alone and in a group and I always play cross platform, I have waited at least 5-7 minutes until I get a message of game canceled with the error code 500

  • Revzi100Revzi100 Member Posts: 522

    loading into a match, I had to switch the game off then back on again, also the tome challenges keep coming up saying I haven't selected any when I have twice (repair tangled generators and 4 skill check challenge) so I have done these twice each before I had finished them.

  • EveryDayMaxEveryDayMax Member Posts: 2

    I'm playing on PS4 and everytime I played as Killer, I got an infinite loadingscreen.

    I have crossplay enabled.

  • MissKitty95MissKitty95 Member Posts: 762

    Cross platform on, and it happenes when I was playing solo and when I was with a teammate both of us are on console (ps5) all times when I was loading into a game

  • NeprašheartNeprašheart Member Posts: 46
    edited October 2021

    There is no bug - Infinite loading screen isn't present!

    All you're guys describing is an issue, but completely different!

    Whenever the game takes so long to load-in, it does mean, some impatient player has used task manager to end the Dead by Daylight; Because the game client, or game itself, does take forever to acknowledge that, you, along with all the other players in the lobby, who haven't, yet, used the task manager, are going to wait for additional X seconds (it can be minutes, it can be just five seconds), until the game acknowledges that.

    However, because people are so impatient, whenever does it, the others follow; And, so the waiting time is only to be prolonged for the rest of the players in the lobby (who're still seeing the game's loading screen, by the way).

    If you weren't so impatient and didn't close the game via task manager everytime it doesn't load within ~1 second, this issue wouldn't even begun to exist! You've brought this upon yourselves, and upon the other innocent people, just because you're impatient.

    That's quite selfish, isn't it?

    As for the few videos people have posted here, I've copied their URL addresses, and will share them here again;


    Do note, this isn't how the infinite loading screen bug look like, right?

    I mean, the infinite loading screen bug was causing players' game to freeze, while, as we can see in both of those videos, the game is still running and isn't frozen!

    Like I've said, it's taking forever to acknowledge those disconnections via task manager(s).

    So, people; Just don't shut down the game through task manager! The argument of not having all day is fair and all, but by doing the same, you're only prolonging the waiting time for the rest of the players in the loading screen...

    However, if the game crashes to somebody (overheating GPU, CPU, etc..), then that's just a bad luck - This does happen from time to time, especially to the PS4, Xbox, and Microsoft Store users (players with Globe).

    In such cases, there's nothing you can do, but to deal with it and move on ASAP, so you won't dwell on the past and bother yourself about it.

  • AlsoArrowAlsoArrow Member Posts: 344

    Happened every other match when I was playing survivor and loading into a match. Cross play was on and I was playing SWF.

    Once I switched to killer, I did not encounter the problem (cross play was still on).

  • AlyveYveAlyveYve Member Posts: 1
    I'm having this problem too, and it usually happens when I'm playing with a friend, in a group.

  • FlololFlolol Member Posts: 4

    Playing on steam plattform

    I play solo queue survivor, endless loading screens when loading into the match (lobby already done) happen a lot since yesterday

    Crossplay is on and usually there are console players in my lobby but from what i notice so far, its mostly the killer

    with the disconnect icon and the killer is from PC most of the times.

  • centipedecentipede Member Posts: 3


    Cross play enabled

    When loading into match itself as any killer

    Managed 2 matches without hitting infinite loading screen since latest chapter was released. Tried about 10 matches in total and given up. No patern that I can see relating to items/offerings used. All offerings consumed as have to shut down game

  • Zzgaz12zZ4Zzgaz12zZ4 Member Posts: 1
    edited October 2021

    I'm currently getting the same thing loading screens going into games is taking forever. been doing it since the update came out hope it gets fixed soon. I've even taken crossplay of and I'm still getting the same thing.

  • MaurfriendMaurfriend Member Posts: 1

    This happend to me 3 times when I was playing as killer last night, I just press ready, it founded a match really quickly but after showing the offerings the hallowing loading screen comes up and it stays there forever, I exit the game and found another match but exacly the same happend, and again the same a third time.


    Plataform: XBOX

    Crossplay enabled

    (as an extra yesterday I was playing survivor too and it load in pretty quickly with no problem)

  • GrandkuramaGrandkurama Member Posts: 307

    On ps4, crossplay active, public match with killer

  • SenpavoSenpavo Member Posts: 101

    Happened to me a few times before I read this.

    On PC. Cross Play is on. Playing with Mikaela. Solo match.

  • aqualatteaqualatte Member Posts: 3
    edited October 2021

    Currently experiencing one. Have logged into a solo survivor game, cross platform off, matched in a lobby. The when loading into the match the loading screen is just infinite for quite a few minutes now. I tried cross platform on the game before last and that one was also infinite. It only happens when loading into a match not when loading into a lobby. It happens whether cross platform is on or off. I'm on pc -steam. Then I have to end task to get off the infinite screen. And I lose all my offerings as a result. I dontnplay killer so I don't know about the screen for killers.

    Edit: after waiting the loading screen out and not ending the task. The game crashed. See picture attached for crash report.

  • Nathan13Nathan13 Member Posts: 5,825

    now I'm wondering if crossplay is causing this because everyone in this thread has it on??

  • aqualatteaqualatte Member Posts: 3

    No I have had crossplay on and off got the screen both times

  • MandyTalkMandyTalk Administrator, Co-ordinator, BHVR Posts: 18,854

    were you in a lobby with everyone on your own platform when you didn't have the infinite load?

  • aqualatteaqualatte Member Posts: 3

    I played a game with cross platform on no loading screen issue.

    Loaded into another cross platform-on lobby when loading into the match it got infinite.

    Turned cross platform off.

    Loaded into cross platformnoff lobby and game without loading screen issue

    Joined another cross platform off lobby got the infinite loading screen and game crash after

  • MystixMystix Member Posts: 69

    It happens everytime I try and load into a game 😢

  • PNgamerPNgamer Member Posts: 1,232
    edited October 2021

    Platform: Steam PC

    Crossplay: On

    This happened to me when I was trying to join a match

    Allways Solo Q, with Killer and Survivor. This time it happend when i was playing killer. 50% PC players, 50% other Platform players


  • UglyBuntUglyBunt Member Posts: 4

    I've been having issues with the infinite loading bug all day since 10am (UK time) it's the loading screen that comes up when a match has started. I have been playing killer on Xbox one and I have crossplay on. Hopefully you'll be able to fix this soon as I am trying to grind the Halloween event.

  • subaruwusubaruwu Member Posts: 2

    It’s happening to me every time i play as wraith but not with other killer no matter the outfit

    cross play enabled

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