FPS Drops In Character Customization Menu, Continues Into Matches
I play on PC, Specifically an HP Omen laptop. Since the new winter update, I occasionally experience FPS drops while in the character customization menu. I can complete a match completely fine, but when I get out of the match, my frame rate drops. This frame rate drop continues into the pre-game lobby screen, and into the actual match as well. The FPS drops so low that it is immediately noticeable. I'm not sure what the FPS number would be specifically, but it's slideshow level bad, making the game completely unplayable.
Sometimes this issue can be solved by quitting and relaunching the game, but sometimes I need to restart my entire laptop to make the issue go away.