How long does it take me to here back

trapboris9trapboris9 Member Posts: 3
in Technical issues
So about 23 days ago I submitted a ticket on the support regarding my save error and they got back to me quite quickly they told me that with my permission they will begin the repair procedure ect ,but that was 22 days ago how much longer do I have to wait ?
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Answers

  • MandyTalkMandyTalk Mod Posts: 1,889

    As you have a ticket in progress, i suggest contacting support again with the ticket number - they do usually answer pretty quickly.

  • trapboris9trapboris9 Member Posts: 3
    I have done this and they just say there is not time frame for This fix 
  • trapboris9trapboris9 Member Posts: 3
    I have had a ticket open for a month now I have been having replies but nothing has been done about the fact I haven't been able to play the game for a month 
  • powerbatspowerbats Member Posts: 6,056

    @trapboris9 said:
    I have had a ticket open for a month now I have been having replies but nothing has been done about the fact I haven't been able to play the game for a month 

    What issues are you experiencing and also post your system specs?

  • MandyTalkMandyTalk Mod Posts: 1,889

    @trapboris9 as this is about your save error, sorry but you do need to contact support. I am unable to help you on the forum about this. It can take some time to resolve issues I'm afraid depending on their cause.

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