How long does it take me to here back

So about 23 days ago I submitted a ticket on the support regarding my save error and they got back to me quite quickly they told me that with my permission they will begin the repair procedure ect ,but that was 22 days ago how much longer do I have to wait ?
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As you have a ticket in progress, i suggest contacting support again with the ticket number - they do usually answer pretty quickly.
What issues are you experiencing and also post your system specs?
@trapboris9 as this is about your save error, sorry but you do need to contact support. I am unable to help you on the forum about this. It can take some time to resolve issues I'm afraid depending on their cause.