Anything you purchased is safe, cosmetics etc
You won't lose dlc's shards Auric cells or cosmetics
You wont lose your DLC mate. You'll get back all BPs spent as well
Is everyone sorted now? Hope so :)
Just happened to me on Xbox. Tried resetting the game and reinstalling the game to no avail. Very frustrating!
Put in a ticket of lost progress on DBD support they'll reset your profile and give all ur bps u ever earned back
Ok thanks for clarifying. They asked for me to go to my settings but u can’t get past the error at the main menu it kicks me off the game every time haha
Does this actually fix the error?
Yes, they wipe all your progress, give you all your bps back, you keep devotion and shards, you only lose perks you bought from the shrine
Just send them a screenshot of the error message and they will be able to help you from there
If they email me and ask to let them know if I am ok with losing my progress do I just reply back to them and tell them that’s ok or do I go somewhere else to tell them
Yes, tell them you're ok with them resetting your progress, they will then ask for screenshots of your bloodpoints and playtime and then they will properly credit you.
This timezone sucks. When their active I'm asleep or heading to work.
So close to my game being resolved hopefully.Been 9 days
Not long got finished spending my bloodpoints and I'm quite far behind where I was in progress coz of what I'd bought with irredesant shards 😭 2k irredesant shards I was given off the dbd team for theI Inconvenience just wasn't enough 10k would've been more sufficient....guess it's back to the grind 👀
Was working fine yesterday but got the error today. Is resetting it with refunded BP the only way to fix it?
Hey I submitted a ticket with a picture and my time played and all that stuff will it be refunded?
they wont fix your game, also check out the twitter thread for the pic for the bad support
All bloodpoints you've earnt will be refunded.
All progress for killers/survivors resets to 1.
They fixed my game.Just everything is reset.
Killers and survivors back to level 1.All your items and addons are wiped. Bloodpoints you've earnt are reset