The February Developer Update is out now! Read up on all the changes coming to Dead by Daylight here: https://forum.deadbydaylight.com/en/discussion/130537/
We are aware and looking into the issue which caused players to have their rank reset further than intended. If your rank was not reset at all this month, this is a visual bug and closing and re-opening the game should fix it.
If you are experiencing the Rank Update Error, please click here: https://forum.deadbydaylight.com/en/discussion/125133/
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RANK BUG - IT GIVES AN ERROR AND CANNOT RANK UP
SharpSolid
Member Posts: 4
in Other
Each time when I got Ruthless or Merciless Victory as Killer It gives me an error. I need help.
"An error has occured and the game was unable to update your rank dbd"
0
Comments
Contact the support here: https://support.deadbydaylight.com
@Rizzo90 although, I don't know why this is happening I can confirm it does occur and then takes you back to main menu. Although, some people that have had this it seems to persist I have only had it happen once myself. There was a similar thread on this matter that seems to happen more frequently.
I have this same issue for about 3 or 4 months now and is actually really frustrating, but i manage to find a possible fix.
What i did was start to use a VPN and set my IP address to another region. After i started using this de problem was kinda fixed for me. Still is not a real fix to the problem and i would really like to play normally instead of using a VPN.