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If you are experiencing the Rank Update Error, please click here: https://forum.deadbydaylight.com/en/discussion/125133/


SharpSolidSharpSolid Member Posts: 4

Each time when I got Ruthless or Merciless Victory as Killer It gives me an error. I need help.

"An error has occured and the game was unable to update your rank dbd"


  • Rizzo90Rizzo90 Member, Mod Posts: 5,959

    Contact the support here: https://support.deadbydaylight.com

  • JdsgamesJdsgames Member Posts: 1,109

    @Rizzo90 although, I don't know why this is happening I can confirm it does occur and then takes you back to main menu. Although, some people that have had this it seems to persist I have only had it happen once myself. There was a similar thread on this matter that seems to happen more frequently.

  • EnerjackEnerjack Member Posts: 2

    I have this same issue for about 3 or 4 months now and is actually really frustrating, but i manage to find a possible fix.

    What i did was start to use a VPN and set my IP address to another region. After i started using this de problem was kinda fixed for me. Still is not a real fix to the problem and i would really like to play normally instead of using a VPN.

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