The February Developer Update is out now! Read up on all the changes coming to Dead by Daylight here: https://forum.deadbydaylight.com/en/discussion/130537/
We are aware and looking into the issue which caused players to have their rank reset further than intended. If your rank was not reset at all this month, this is a visual bug and closing and re-opening the game should fix it.
If you are experiencing the Rank Update Error, please click here: https://forum.deadbydaylight.com/en/discussion/125133/
We have updated our Forum Rules. Please take a moment to read through them: https://forum.deadbydaylight.com/en/discussion/87004/
This section is used to report miscellaneous issues that don't fit into any other categories. Please check for a fitting section first!

*** Please use the search box in upper right to see if your bug has already been reported first! ***

When reporting a bug, please use the following template:

Platform:
Description of the issue:
Steps to reproduce (if possible):
How often does this occur:

Please be sure to attach any screenshots, videos, or logs (if on PC) that you may have if you believe they could help us find the issue.

RANK BUG - IT GIVES AN ERROR AND CANNOT RANK UP

SharpSolidSharpSolid Member Posts: 4

Each time when I got Ruthless or Merciless Victory as Killer It gives me an error. I need help.


"An error has occured and the game was unable to update your rank dbd"

Comments

  • Rizzo90Rizzo90 Member, Mod Posts: 4,626

    Contact the support here: https://support.deadbydaylight.com

  • JdsgamesJdsgames Member Posts: 1,109

    @Rizzo90 although, I don't know why this is happening I can confirm it does occur and then takes you back to main menu. Although, some people that have had this it seems to persist I have only had it happen once myself. There was a similar thread on this matter that seems to happen more frequently.

  • EnerjackEnerjack Member Posts: 2

    I have this same issue for about 3 or 4 months now and is actually really frustrating, but i manage to find a possible fix.

    What i did was start to use a VPN and set my IP address to another region. After i started using this de problem was kinda fixed for me. Still is not a real fix to the problem and i would really like to play normally instead of using a VPN.

Sign In or Register to comment.