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Randomly getting disconnected from games on pc

It will say I have been disconnected from the host, but in the game the lobby still goes on.


Comments

  • DwightTheMightDwightTheMight Member Posts: 12

    It doesn't happen every game but it happens at random times. Its annoying because I keep losing my rank because of this.

  • KhaineGBKhaineGB Member, Mod Posts: 697

    Issues like this are being looked into. If you have a log file of when it happens, you can submit it to https://support.deadbydaylight.com to help them track down the issue and hopefully fix the little bugger once and for all. :)

  • DwightTheMightDwightTheMight Member Posts: 12

    I don't know how to get a log file when it happens, if you could tell me how to I would be happy to submit it there.

  • KhaineGBKhaineGB Member, Mod Posts: 697

    No problem. :) Here you go.

    1. Press Windows Key + R to bring up "Run".

    2. Type this in the "Run" prompt: %USERPROFILE%\AppData\Local\DeadByDaylight\Saved\Logs

    3. The file called "DeadByDaylight.log" is your log file. Please attach it in your reply.

  • DwightTheMightDwightTheMight Member Posts: 12

    It happened again, so copied the logs I am hoping this helps.

  • DwightTheMightDwightTheMight Member Posts: 12

    Also I have the game on an external I don't see why that would affect it, but I am going to try uninstalling and reinstalling it tomorrow.

  • KhaineGBKhaineGB Member, Mod Posts: 697

    Log needs to go to https://support.deadbydaylight.com so they can go through it.

    If installing on an internal drive, try putting it on a HDD, not an SSD. I've seen some reports that DOES make a difference.

  • DwightTheMightDwightTheMight Member Posts: 12

    Ok thank you.

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