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Random Crashes

KillerKittens17KillerKittens17 Member Posts: 9

Okay, so my dbd is having a TON of issues. I'm about to rip my hair out attempting to fix them, but nothing seems to work. I've got an AlienWare laptop, so I don't really see what's causing all the issues. Any help would be super appreciated. No Viruses can be detected on the laptop either.

Issue: My game crashes randomly. The reasons are vastly different every time, and it seems to be localized to this game only. I get a crash report when it happens that says something along the lines of this every time:

Fatal error: [File:Unknown] [Line: 200] Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0005 - 'REMOVED')

KERNELBASE {0x0000000000000000} + 239673 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 20999725 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 20788887 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 20429321 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 25376051 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 25380006 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 25290886 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 25343832 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 28347321 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 28453712 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 28470915 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 28423074 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 28462286 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 26182658 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 28520884 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 28448281 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 19859523 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 30579906 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 30580040 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 20999019 bytes

DeadByDaylight_Win64_Shipping {0x0000000000000000} + 20961516 bytes

kernel32 {0x0000000000000000} + 97236 bytes

ntdll {0x0000000000000000} + 446161 bytes


So, I tried a few fixes. I downloaded the GeForce Experience. This "optimized" my game by making the graphics go to medium. After this supposed fix, I tried to play the game and then my screen went black, but the game kept playing. Like I could move around and hear things happening to me and everyone around me. It just shut off the screen basically. Moving around caused the screen to go a dark blue from time to time as well.

Before this fix, I also tried to lower the GPU settings via an outside program, but that didn't work either.

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