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Rift didn't redeem cosmetic

cerealkillercerealkiller Member Posts: 5

So i played, and got passed level 27 of the rift, where you get the 22 charm and the legion cosmetic for julie, when i redeemed it my internet went down for a while, when it came back, it showed that i redeemed the cosmetic, but in the customization menu, it doesn't show up

from left to right there is:

body paint frank, bloody frank, blodie julie, sussie, ugly sweater sussie, varsity jacket frank (previous rift), varsity jacket frank, recolored frank. default julie, defaul frank.

The new Julie Skin is missing

Help

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