So a friends started out the season with Rank 8 then the game reset her to 13. It gave her an error code set her back to 16. When she logged in it said 17. Restarted the app and it put her at rank 20 what should she do about this?! Is there anything she can do?! “What’s the point in playing if I can’t get anywhere?” Those are her exact words to me. I’m personally afraid to log in myself.