We are terribly sorry to those who have been affected by these attacks- we understand the impact this has on you. We are taking every appropriate measure to ensure the safety of our players.
We encourage our players to report to us any cases of DDoS, as well as any other form of inappropriate or abusive behaviour in the game. In the meantime, we encourage you to stay safe and follow best practices for online safety.
Everybody who bought the skins for 21k should be refunded.
I had around 74k iridescent shards and spent 43200 in two skins and now, without any warning, each skin costs 9k.
Receive a response from support:
I'm done with this game.
I lost my time getting all those shards to getting literally scammed.
That's a developer who really put their players in first place, huh?
This is their EULA.
EULA states: "All purchase of Virtual Goods, whether made with "real money" or virtual currencies, are non-refundable and non-returnable" and "BHVR reserves the right to modify the price for Virtual Goods that may be "purchased" at any time"
Even steam has the same [BAD WORD] and if you contact the support most of the times they refund the game for you to get with the discounted price.
If they don't refund this thing is pretty simple im personally going to stop playing the game and everybody can do whatever with their life. :)