So people were supposed to assume that BHVR was going to do something they've never done before? How was anyone supposed to come up with "I shouldn't spend my shards because BHVR might put them on a ~60% shard discount." lmao
Just as a heads up, I didn't spend any shards on the skins but the amount of nonsense being spewed by some people is getting out of hand.
This is a classic manipulation tactic developers use to sucker people into buying something before the inevitable backlash they know they will receive before throwing a bone to the community as a form of "good will."
I also feel kinda betrayed with this. The fact that they'll give us up to 10.000 Shards as log in reward doesn't help that much with the situation.
I bought one set yesterday. I only had about 10k shards saved. Due to the fact that I really wanted that skin bad, I purchased one part with shards and bought the other two parts with auric cells. Now, a few hours later, I get the information that I could have gotten the full set now with the shards I already had saved and would not have to spent real money to get it before halloween.
Usually there's never a discount on new cosmetics that just got released so there was no way for anyone to guess that this could happen. Even if they have it in their policy this is just not okay, especially regarding customer satisfaction.
I'm a loyal player and usually don't mind spending money on a game I play thousands of hours. But this time I feel betrayed and the way they dealt with this is not good enough imo. Even if I hadn't paid with auric cells, for people who bought the cosmetics for 21k shards the 10k shards log in bonus is a joke.this doesn't even make up the 12k shards they paid more than others now. And tbh people who buy the cosmetics that early are mostly the people who support the game the most. It is a shame and really sad that those true fans and supporters got scammed that hard.
people are pissed about the event and they are giving a discount on the skins as an apology. But the people who paid full price essentially don’t get an apology. They get screwed.
They have the right to do so and aren’t obligated to refund, but it truly is not giving their most dedicated players the same consideration or apology that everyone else gets.
personally i thought 2 things were going to happen, 1 nothing and these skins will stay that way, or 2 they will allow us to get syrum from either gens or plants(which both are in the game). but instead there was this unprecedented move to lower the shards price.
Ok easy just give everyone a partial refund right? Everyone will be happy
and Nothing so far
So people ask for what in my opinion they deserve, but seemingly half the people are just laughing that someone just got screwed over...
Like whats with the lack of empathy?
Are these all the people who run DS unbreakable or Mori's everygame... idk
I think one main issue here is that, whilst there was indeed a post about discounts on selected items and cosmetics, the reduction in Hallowed Cursed cosmetics is noted as a bonus for the Hallowe'en event, not a reduction as part of the sale. It's not often expected that a brand new item is produced, only to reduce the cost dramatically within a matter of days. Normally it's a couple of months down the line at the next sale event. I'm thinking that this is the main issue.
It could be argued that earning the shards is free, so technically the outfit is free regardless - and there is that as I originally thought! Although, after pondering about it, it's still shards people may have been saving up especially for the event (and to earn that amount takes a long time!).
I will say I think this was more a knee-jerk response to the original complaints to the event. Ironically, if they just stuck to the free shards and bloodpoint sale they've done and not put in the bonus, I'd back BHVR in their response and say it's actually a decent answer! It's just by trying to over-please people with the cosmetics, they made a huge mistake.
They may have been with good intentions - and no, I don't side with any argument about it being a malicious move because if anything it's gonna cost them for those who'd rather use Auric Cells tha save up. But it was that they tried to do that extra step which has inadvertently belittled those who bought them earlier.
The irony here is that it's probably the super dedicated players who already bought the outfits. And who gets the benefit of this sale? The people who shrugged and were like, "Eh, cool, but I don't need them." That's what I did. I saw them, thought they were too expensive, and also wanted to wait to see if BHVR backtracked on this really poorly thought-out event. I've also been burned in other games (Battlefront II released an amazing Legendary skin, you know the expensive stuff, and then right after gave it away for free for completing a simple challenge. I was pissed. It was unprecedented, and there was no compensation to those of us who'd only just bought it. And you know what I got from the forums? The same kind of lack-of-sympathy that others are getting here.) and learned my lesson about buying stuff without waiting.
Again, the really messed up thing is that the people who buy the stuff right away are the ones really supporting the game, and to not give them a refund for the difference is like saying "Your support isn't valuable to us. You don't get the same benefit the other people who didn't care enough to purchase these right away are getting."
I love the people trying to claim we were told about the sale of these cosmetics beforehand when none of them refer to the Hallowed Curse, which is the latest collection. People got shafted hard with this. A sale so soon after release is something they have never done before so it was completely reasonable to not expect them to go on sale, especially with how infrequent cosmetic sales are anyway. They really should be refunding shards.
You're right. I have almost 5000 hours, but now I just don't want to touch the game. Yes, most likely I'll be back. But this feeling of deception ... I have never had such an experience. This is terrible.
Comments
Do you have any idea what actually happened?
I'll take this as a no. You are completely missing the point but there is no reason to try to explain it to you because you aren't going to listen.
Yeah, i'm not losing anything, just HOURS of grind.
I'm expecting the same words Sony used in their UX presentation: "We believe that your playtime is variable and should be meaningful"
Another person who has no idea what is going on.
This has nothing to do with the previously promoted discount.
Why is this so hard for people to grasp?
nobody told you to buy them on release day. be more patient, be wiser.
I didn't. i bought yesterday.
So people were supposed to assume that BHVR was going to do something they've never done before? How was anyone supposed to come up with "I shouldn't spend my shards because BHVR might put them on a ~60% shard discount." lmao
Just as a heads up, I didn't spend any shards on the skins but the amount of nonsense being spewed by some people is getting out of hand.
I'm not sure I agree here.
This is a classic manipulation tactic developers use to sucker people into buying something before the inevitable backlash they know they will receive before throwing a bone to the community as a form of "good will."
I also feel kinda betrayed with this. The fact that they'll give us up to 10.000 Shards as log in reward doesn't help that much with the situation.
I bought one set yesterday. I only had about 10k shards saved. Due to the fact that I really wanted that skin bad, I purchased one part with shards and bought the other two parts with auric cells. Now, a few hours later, I get the information that I could have gotten the full set now with the shards I already had saved and would not have to spent real money to get it before halloween.
Usually there's never a discount on new cosmetics that just got released so there was no way for anyone to guess that this could happen. Even if they have it in their policy this is just not okay, especially regarding customer satisfaction.
I'm a loyal player and usually don't mind spending money on a game I play thousands of hours. But this time I feel betrayed and the way they dealt with this is not good enough imo. Even if I hadn't paid with auric cells, for people who bought the cosmetics for 21k shards the 10k shards log in bonus is a joke.this doesn't even make up the 12k shards they paid more than others now. And tbh people who buy the cosmetics that early are mostly the people who support the game the most. It is a shame and really sad that those true fans and supporters got scammed that hard.
Also they should really make the old Blight skins buyable with shards again. Missed out on the nurse one cant get it now.
The basic thing is this:
people are pissed about the event and they are giving a discount on the skins as an apology. But the people who paid full price essentially don’t get an apology. They get screwed.
They have the right to do so and aren’t obligated to refund, but it truly is not giving their most dedicated players the same consideration or apology that everyone else gets.
Like when fallout 76 came out & places started giving it out for free.
This was posted 3 days ago
I was upset till i seen this. Honestly if they made a post about it weather it be on a blog tweet forum post, cant be mad if you didnt see it.
Clearly says save 75% on the outfits at this time.
Edit : just seen this.
Did they discount the 2020 outfits or the older ones?
Im confused.
But the discount we are getting is NOT 75% off?
I think they originally planned a sale for the old Halloween cosmetics?
Planning this would just be on another level of moronic.
This is regarding the old skins from 2018 and 2019.
Ohh well in that case I would probably wait till next year to see if anything happens.
This is why I took a trip to Argentina and while I was there loaded up with around 4000 pesos worth of shards :^]
personally i thought 2 things were going to happen, 1 nothing and these skins will stay that way, or 2 they will allow us to get syrum from either gens or plants(which both are in the game). but instead there was this unprecedented move to lower the shards price.
Ok easy just give everyone a partial refund right? Everyone will be happy
and Nothing so far
So people ask for what in my opinion they deserve, but seemingly half the people are just laughing that someone just got screwed over...
Like whats with the lack of empathy?
Are these all the people who run DS unbreakable or Mori's everygame... idk
People just don't care about other people situation even when they are not affected by it. Its normal.
But instead of shitposting here they should stay silent while expect a official statement from bhvr.
Still not what this is about.
That was for older cosmetics. This is about the shard discount that came out today as compensation.
I think one main issue here is that, whilst there was indeed a post about discounts on selected items and cosmetics, the reduction in Hallowed Cursed cosmetics is noted as a bonus for the Hallowe'en event, not a reduction as part of the sale. It's not often expected that a brand new item is produced, only to reduce the cost dramatically within a matter of days. Normally it's a couple of months down the line at the next sale event. I'm thinking that this is the main issue.
It could be argued that earning the shards is free, so technically the outfit is free regardless - and there is that as I originally thought! Although, after pondering about it, it's still shards people may have been saving up especially for the event (and to earn that amount takes a long time!).
I will say I think this was more a knee-jerk response to the original complaints to the event. Ironically, if they just stuck to the free shards and bloodpoint sale they've done and not put in the bonus, I'd back BHVR in their response and say it's actually a decent answer! It's just by trying to over-please people with the cosmetics, they made a huge mistake.
They may have been with good intentions - and no, I don't side with any argument about it being a malicious move because if anything it's gonna cost them for those who'd rather use Auric Cells tha save up. But it was that they tried to do that extra step which has inadvertently belittled those who bought them earlier.
The irony here is that it's probably the super dedicated players who already bought the outfits. And who gets the benefit of this sale? The people who shrugged and were like, "Eh, cool, but I don't need them." That's what I did. I saw them, thought they were too expensive, and also wanted to wait to see if BHVR backtracked on this really poorly thought-out event. I've also been burned in other games (Battlefront II released an amazing Legendary skin, you know the expensive stuff, and then right after gave it away for free for completing a simple challenge. I was pissed. It was unprecedented, and there was no compensation to those of us who'd only just bought it. And you know what I got from the forums? The same kind of lack-of-sympathy that others are getting here.) and learned my lesson about buying stuff without waiting.
Again, the really messed up thing is that the people who buy the stuff right away are the ones really supporting the game, and to not give them a refund for the difference is like saying "Your support isn't valuable to us. You don't get the same benefit the other people who didn't care enough to purchase these right away are getting."
I love the people trying to claim we were told about the sale of these cosmetics beforehand when none of them refer to the Hallowed Curse, which is the latest collection. People got shafted hard with this. A sale so soon after release is something they have never done before so it was completely reasonable to not expect them to go on sale, especially with how infrequent cosmetic sales are anyway. They really should be refunding shards.
You're right. I have almost 5000 hours, but now I just don't want to touch the game. Yes, most likely I'll be back. But this feeling of deception ... I have never had such an experience. This is terrible.
We could use more people with the same mindset as you.
Thanks.
you bought them for a higher price, therefore you were able to play them earlier.
i agree that they should have announced that as soon as the skins went live, but a refund is not going to happen.
instead of complaining, why cant we be happy they even give us one free skin and a good amount of progress to another?
I glad I waited but it suck for tho who got them before the sale.
They already got their money. That's all they care about.
You think they care enough to make things right after the check has cashed? You're dreaming.
I know, I’m beyond mad. There was no warning of a discount we were scammed out of our shards.
Because is not right to ignore problems just because they gave us a freebie.
Still waiting on a official statement.