They already got their money. That's all they care about.
You think they care enough to make things right after the check has cashed? You're dreaming.
I know, I’m beyond mad. There was no warning of a discount we were scammed out of our shards.
Because is not right to ignore problems just because they gave us a freebie.
Still waiting on a official statement.
The least we can do is give them a chance. After their response i can decided if i will keep playing or not. simple as that.
Im not the one whos petty about spending fiat money on in game skins, theyre cosmetics. I bought all my DLCs with actuall money instead of game time. id rather get the BP from the shrine then use that many shards on cosmetics.
Good for you dude. I prefer to spend my money with tangible things instead of virtual things. Shards for me are just a bonus for playing the game so much since 2018. It just sucks losing tons of hours. thats all.
Your opinion has been heard and nobody cares about it.
Periodddd. Like literally I was saving my shards and it just a slap in the face to us who spent them and then the cosmetics go on sale days later. It sucks no doubt idk how people are saying it’s our fault.
1 Once you have their money... you never give it back.
it appears we're in a fictional world.
I put up with a lot of bs from this game but that's it for me. I can tolerate bad encounters, bugs, game design problems, etc. I can't tolerate having no sense of morality.
Don't spend money or shards on cosmetics. Only thing I use shards and money for on this game is Characters and shrine.
Does anyone know the math of how many hours it takes to earn shards? I'm curious how many hours it takes to earn 9k shards vs 21,600 shards.
on what else should i spent my shards when not on cosmetics?
I already have every single perk in the game.
And i always buy the new chapters with real money via the playstation store so my GF can use them too without rebuying them.
the "problem" that they literally gift you a whole skin and more?
would you rather them not doing any of that?
could they have done it better? yes. they should have announced the discount when they put the skins in the shop / delayed the release of the skins and give them out together with the discount.
is that enough of a reason to demand a full on refund? definitely not. you already talked to the support about this, you got your official answer right there. plus by buying the cosmetics when they came out you were able to use them earlier than others who didnt.
The game is in the state it's in because we don't boycott this [BAD WORD], You do realize that they'll continue to give us crappy events and a plethora of bugs every patch because they know that they'll still get paid through micro transactions, if more player's refused to spend a dime on their game and just used shards for chapters they would learn their lesson and actually give us a well thought out patch with no issues but y'all continue to buy everything that's thrown at you. I'll be saving my free shards from the login bonuses to purchase a chapter in the near future, but do what you want, Good day.
I'm not going to forget everything just because they gave me a free skin.
Also my support ticket is still open and i'm waiting for the response. Then i'll do whatever. Also i'm not demanding a refund, i just think people who spent the 21k should get a refund and that's all.
If you didn't spent 21k or more on the skins and you don't think this is a problem, why you're losing your precious time posting here?
Just congratulate BHVR on their twitter or something.
ill continue doing what i did before because i still love the game and i dont want to stop playing. Its fine by me if they earn money if i like the content i get. Sure there are things they could do better tho.
There needs to be a grace period. Even many retailers have a grace period where if you buy something, and it immediately goes on sale, you can get a refund for the difference. Why? Because you want your customers happy about their purchase so they make more purchases. Not miserable and unlikely to buy from you again. It's common [BAD WORD] sense.
Steam even encourages you to do so. I imagine they don't do partial refunds due to technical reasons or to simplify the process (maybe makes for better/clearer data?) but you are always, 100% of the time, allowed to request a refund for a game you bought that went on sale, and are free to immediately buy it again at sale price.
its kinda of funny but also kinda sad that the people who chose to still support bhvr and this “event” by purchasing the halloween skins are the ones who are getting shafted.... theres a lesson here somewhere lol
"NO REFUNDS!" -Marcus(Borderlands) + BHVR
People don't want a full refund. They just wanted to pay the same as the people who got the "discount". They want fair treatment.
I sure as hell didn't get a free skin. I lost 1.25 skins. I did not get given free auric cells. That was a bug and most people did not get that. All the auric cells I got I paid for. All the shards I got I played for. The only solace I got in this is that at least some people will second guess BHVR more than they already did and that it came before I bought my annual auric cells for the sale. So there's that.
"im not going to forget everything" - what exactly are you referring to here? there is nothing they tried to make up for by giving the discount, so what is there that, in your opinion, they need to be forgiven for?
and your support ticket may still be "pending", but you got the answer - you even posted it here. the answer is "no refunds". they've always done it that way and this case is highly unlikely to change that.
and i am "losing my precious time posting here", because i want to.
good to see that you can not handle critisism though.
you know, as much as i understand your point here, i can not help but feel like people who complain about this, making a huge drama out of it, are just acting super entitled.
i fully get why people complain that they were not told earlier about this, but acting like thats the reason they want to quit the game now is just ridiculous.
i mean, i was happy that those skins were shard skins in the first place! we didnt have that last time, last time you had to grind the event to unlock two or buy them with real money only.
so out of the 6 eternal blight skins, 4 are free anyway - and the only reason one of the other two is AC only is due to it being licensed.
that alone imo is a great deal. with how much work went into those, usually those kind of skins are AC only skins, yet we got 4/6 for free (forever - its not like they would turn into AC only skins after the event ended, like all the other Halloween skins (as far as im aware)).
and on top of that, they allow you to gain a completely free skin, progress towards another AND a discount on any not already bought skins just for logging in.
thats why i said before that im mostly happy with it. they could have done it better for sure - but its not a bad deal at all imho.
you agreed to the licensing agreement they literally don't have to do anything about this
Its not scummy, we literally bullied them into making the event better, stop complaining about what you don't have and be happy with what you do have. If you always look at the negatives of any situation you will never enjoy anything they do just be happy with what you have 540000 free bloodpoints, 13750 free shards, and a rift.
Title says it all.
While I certainly didn't fall for your greed, other people did. They supported you even when you were at your lowest point and now they're being punished for it.
This isn't even about ungrateful players anymore, this is about you literally screwing over your loyal fans
That's actually in reference to a general sale which didn't happen for some reason (hence some outfits 'up to 75% off', yet none of these are) - it's also implied to be an auric cells only sale (also, whenever they do a sale like this, it consistently has an ingame news event detailing all the on sale skins, so just from prior experience of one this sale hasn't started yet). Even just using common sense, there's no way they'd release full price cosmetics with a planned 66% sale two days later.
I hope you're taking notes BHVR, you have a nice list of people in this thread who are quite happy to pay over twice as much as other players for your items and they won't complain.
Where you went wrong here is you simply didn't plan out your purchases properly. If you are on the forum you will have noticed a trend of people complaining about not enough free stuff and BHVR in kind responded with this new event. What you should have done is wait till the last day or two of the event where you buy whatever your heart contends to. by doing this you are playing with the skins you know for a little longer but you get the best return on your effort and currency. As far as the EULA goes its like going to any store in the U.S. They have the right to refuse service for any reason, period. Just because BHVR and Steam partner to put this game out to us it is ultimately BHVR's call as to refund you or not. I urge you to next time sit on your currency and watch what the community starts demanding. BHVR give us an awful lot of play and tries to appease even the most demanding of players. I hope you can understand what I am trying to get to you and I hope you take this lesson in stride for future purchases.
They did actually announce the sale before the event began in their news post/blog about Halloween 2020. The sale isn't new, but I'm not defending them here, because I saw no other mention of this sale anywhere else. They didn't bother to just include it into the in-game news where most people would see it. They instead hid it into a blog post on their site, which, let's face facts. How many of us actually click those links? Not only that, but the fact they waited 2 days AFTER the event started to do the sale, knowing full well people would buy those cosmetics on Day 1 of release. But, they have themselves covered because they did 'advertise' the sale before it happened.