I would have expected this kind of practice from EA or Tencent maybe, but BHVR? Seriously? That's such a low blow.
i really appreciate that the Skins are now available for 9k shards, its a great deal especially there is no Event currency this Year.
BUT a big BUT, it is really sad that people who spent already 21k for a outfit are just got slapped in the Face. For sure there may be enought people who says: just farm new ones. But iam a casual player i have a fulltime job and cant spent that much time on the gamy anymore (even if i want to). I had get from my 21k shards, atleast 2 outfits now,...its is pretty hard for me to get to 21k shards. So refund the people who spent that much on just ONE outfit.
Commenting so it stays on top
I spent 21k shards and wasted 12k for a full set while others get it for 9K the very next day.
This is such a slap in the face for all the hours spent to grinding those shards
Even with the 10k shards total they give as a daily logging reward I still lost shards
What? This price only lasts during the Halloween Event, smells like toxic entitlement to me.
oh boy if im pissed knowing that i only bought 1 piece before the sale i cant even imagine how the people who spent the whole 21k are feeling right now
I just got the Feng and Legion skins so. #########
Well I can tell you how: I'm on the verge of qutting the game for good, if they don't refund the difference between the original price and the discounted price (and I'm not talking about login bonuses, I'm talking about getting my iri shards back that I grinded for months).
I stopped playing the game for about 4 weeks after I finished the last tome (which also was quite a grind, but anyway), and was about to return now, but depending on how this situation plays out I might leave for good (after roughly 2400 hours and doing every tome until now).
You may ask why. Because I don't like being treated like that.
Wasn't there a notice that said skins were going on sale today? They said it a couple of days ago. Granted I don't think they specifically stated which skins would be on sale but...
I feel the same way. I won't quit playing the game but I refuse to buy anymore cosmetics unless we're refunded because I don't want to be treated this way.
That's a different sale. It was actually meant to go live yesterday but got delayed and should go live today. I'm sure they would have mentioned that the new Halloween cosmetics were going to go on sale if they intended for them to be since they stated the old Halloween ones will. the discounts on the new cosmetics doesn't have anything to do with that sale
Oh right...well that's pretty dumb of them lmao. Would be a good move from BHVR to refund the amount of shards they overpaid by because they essentially were scammed, but I don't think that's gonna happen
I just lost all my respect for them by reading that they wont compensate players for this. Who in the devils name puts NEW skins on sale? And even more a few days after release? I wont be buying more from BHVR from this point on. No more games, DLCs and no more cosmetics. They dont deserve support when they act like this.
Tell me. How do you anticipate BHVR doing a ~60% Iridescent Shard discount, something they've never done before, two days after the skins are released? You can't and you shouldn't be expected to.
fingers crossed if enough people put in support tickets and make a racket on the socials something might get done but i'm not massively hopeful if i'm honest
I don't think we'll get as many people complaining as those that bashed the event before but I've seen a bunch of posts on reddit and a lot of tweets about it, plus we have this thread so it's a good start I think. It just depends on if people let it go and move on easily. I personally won't be buying anymore cosmetics due to this screwup. I think if BHVR realizes that enough people will react in the same way they'll try their best to issue refunds.
Not forgetting that they did a scummy move. I could also include some personal experiences with bhvr but i don't think it's fair.
The people working on the Ticket system just follow a rule book, what i'm saying about "waiting for a official statement" is to someone from the main team acknowledges that they fricked their most loyal players and what they are going to do about it.
Also i don't think there is any kind of criticism here because i posted what i think they should do. I see our conversation more like a useless argument that no one is going to win or anything because your opinion has nothing to do with the spirit of the thread.
I'm not fighting you or anything man, i just want to see if Behavior is going to do the right thing instead of defend themselves with the User Agreement.
Well... now I'm happy I bought 2 sets with auric cells I got due to a bug. But I can understand the frustration wery well.
Thankfully I waited, but I feel so bad for all of the players who grinded game after game to earn enough shards to purchase these skins, only for these skins to go on sale. There's absolutely no reason why BHVR can't refund shards back to players' accounts.
If the sale went live at the start of the Halloween event then that would be one thing, but it didn't. BHVR, you have a moral responsibility to do right by your players. We spend money every 3 months for DLC, we spend even more money on rift passes and cosmetics. Backing all this up with strong customer support is the least you could do.
For exemple, last time i played dbd was one month ago because i got burned out by grinding level 70 rift. I don't follow BHVR on any platform nor access the forum everyday because i don't want to know more about the game.
I came back when the new rift was released, played some days and decided to spent 42k on 2 skins because i don't have any cosmetics for yui or Feng even that i don't play with them. I didn't even saw people talking ######### about the event the only thing i heard was one of my friends who mostly play with me saying that there was no serum this year. Idk how people are saying that "we should predicted or they talked about the sale" just dumb.
Then they changed the prices for 9k from nothing and i think the right thing to do is to refund every single person who bought it during the normal price.
That's what i'm saying. If you don't complain about it they are not going to give us at least a explanation.
Scumbag behavior gonna scum
Kind of funny the say they've "heard" our complaints about the event yet I don't see a dev symbol to say they've replied to this discussion.
Wonder will they just ignore these discussions?
Yea... i bought the Legion and Blight halloween skins at full price too, because i was like... maybe later they add the vials and i can use these vials to get the old ones and then if i buy them now i can get more halloween skins...
but now they make this discount, who make 2 skins cheaper than just buy one at full price.
wich is nice, if they give us the difference... but no, they don't, and this make me sad...
i also send a ticked asking for get the price difference back, and get the same answer.... but that answer no have sense, i mean, if they can inject currency to accounts who say they lost progress by a bug, who stop them to inject currency now? nothing.
they just don't want to do it, and is very unfair.
and no, the dailys don't solve this
if people who buy them early don't get the difference back means the ones who buy them now ends with more shards, why they deserve more shards? is not fair.
My prediction is: a mod is going to post here the link to another post where a dev acknowledge the problem and they are not going to do anything about it.
I never saw their giving iridescent shards to people but i never saw sale on iridescent shards sets so... the fair thing is just refund everybody who bought for 21k.
Simple as that.
They did it guys. Outfits are out for 9k shards now and no response for the ones that already bought it. Thanks devs for [Bad WORD] us over.
wait so you used free currency to buy two full halloween outfits and now you're mad they're giving you enough shards for a third halloween outfit you also don't have to pay for? and you want a refund.. on your free currency.. so you can get more outfits for free? 👁🗨👄👁🗨
i paid $10 for the yui outfit before i knew, but now i can get the feng outfit for free. that's.. not something to complain about.
It's not "free". But you already know that.
Also, it's great for you that you feel like this situation is Ok, but don't pretend everybody has to feel that way. And yes, indeed, it's pretty much a situation where people HAVE to complain.
is free currency, but imagine you are a new player somehow manage to have exactly 21.600K
and this halloween he says... well... atleast i can buy one, just to the next day he get slaped in the face with that discount, he will be able to have 2 skins and still extra shards to buy 1 part from another, but because they dont want to give us the price difference he can't.
also, the difference between both prices is very big, even if we have slighty more shards to still can buy 2-3 skins don't change the fact that hurt, a lot of hours farming them throwed to the trash...
is not fair.
No, i'm not mad.
The whole point is: I bought 2 skins for 21k each and one day later they are 9k each. So i want a refund not only for me but everybody who bought for 21k. This has nothing with the free Iridescent and Bloodpoints.
Also iridescent shards are free currency but is earned by playing the game. If you lost hundreds of hours you would be requesting the same thing.
Just try to put yourself in the other people shoes before trashtalking.
Thanks and good luck.
The thing is, they didnt even need to refound. All they had to do is leave the price as it was and give everybody more shards as login reward.
Easy fix, but they decided to punish others instead, because we could spent that shards on other skins and they wouldnt want that.
Talk about only money in their eyes.
i know it feels kinda ######### and people wish they knew in advance, but in that scenario you're still getting two skins free of charge. it feels really entitled to demand refunds on free products that actually took time and effort and money on BHVR's end to develop.
ik it's cool to bash BHVR whenever they do anything, but this time they actually listened to our complaints that none of the halloween outfits could be earned thru the event and they're still being dragged through the mud because it's just never enough for some ppl.
The thing is, most games that pull moves like this DO allow for some form of refund as it is unreasonable to assume people should expect a price drop within 48 hours of something releasing.
WoW does this, even when its not a price drop, their CS often allows for refunds/exchanges very frequently if something happened. BHVR is just a clown fiesta.