Home Dead by Daylight Forums Discussions General Discussions

FAILED TO JOIN THE GAME - COMMUNITY CASES

13567

Comments

  • rebelhunter316rebelhunter316 Member Posts: 102

    I found a way to fix this, just restart your console and it will work again

    I restarted my console and it didn't fix anything..
  • rebelhunter316rebelhunter316 Member Posts: 102
    not_Queen said: look

    @rebelhunter316 Sadly not. Information has been sent to the team. When I get anything back, I'll notify you all!

    Thank you Queen. Hopefully this issue can be resolved. This annoying circle thingy needs to go away. It's becoming quite frustrating waiting to join another game and trying to play with your friends. And I'm pretty sure everyone in this form can agree with me.
  • Condorloco_26Condorloco_26 Member Posts: 1,714
    edited October 2018

    While I'm sure the devs are working on this as a priority, in the meantime there's a workaround that has already been mentioned, I don't remember in which thread.

    Start the "Test Internet Connection" and cancel it after the first couple of steps without quitting the game. Go back to DBD and connect to the servers again. It's way faster than restarting the console or waiting the full 3 minutes out.

    Edit: grammar

  • NTYourMomNTYourMom Member Posts: 10

    @not_Queen said:
    @rebelhunter316 Sadly not. Information has been sent to the team. When I get anything back, I'll notify you all!

    I think that the fix at the new PTB patch so can you tell them if they can check their because I didn't face any problem in the PTB

  • rebelhunter316rebelhunter316 Member Posts: 102
    NTYourMom said:

    @not_Queen said:
    @rebelhunter316 Sadly not. Information has been sent to the team. When I get anything back, I'll notify you all!

    I think that the fix at the new PTB patch so can you tell them if they can check their because I didn't face any problem in the PTB

    I'm pretty sure it's has to be when the patch happened. But I'm just surprised not everyone is having this issue just some people. Which doesn't make any logical sense. 
  • TheMeatSweatsTheMeatSweats Member Posts: 1

    I dunno if this is where I report this but I've been having this issue for hours now....

  • tsukko00tsukko00 Member Posts: 1

    ・Player Cloud ID: 0902b5ea-2011-44f5-b7e5-ea838fa5c1bb

    ・Exact time: September 26.

    ・The exact times you tried to join a game again:

    After waiting for 3 minutes, or after restarting.


    And what I have is a download version.
    Thank you, Google translation.


  • WillianwfWillianwf Member Posts: 1

    Player Cloud ID: 0f5c42ba-1119-4eb2-b68c-31fb99e9990e
    ・Exact time: September 26.
    The exact times you tried to join a game again: After 1 minute.

  • syagexexexexesyagexexexexe Member Posts: 1

    As you already know, perhaps I find out the cause of this bug.
    When I played DBD in my friend's house (with my PS4),this bug didn't occur.
    I think that this bug is caused by NAT type.
    NAT type of my house internet is 3. That of my friend's house is 2.
    I played DBD with Tethering(NAT type is 1),this bug didn't occur.

    I am sorry for not being able to explain well because English is not my first language.
    I would be glad if this bug is fixed.

  • KhalednazariKhalednazari Member Posts: 1,430
    @syagexexexexe

    I have two different connections in my house, both are different ISPs and have NAT type 2 when I connect. I'm having this issue on my connection that is wired, but if I switch to my other connection via wifi, the bug goes away. 
  • alivebydeadightalivebydeadight Member Posts: 1,559

    @rebelhunter316 said:
    alivebydeadight said:

    I found a way to fix this, just restart your console and it will work again

    I restarted my console and it didn't fix anything..

    worked for me

  • MWaltonMWalton Member Posts: 5

    Player 

    729bc08f-9ead-4316-a143-3069c3fc1efb

    started a few weeks ago

    happens after every match survivor or killer

    Ps 4 downloaded game no disc


  • kingviper666kingviper666 Member Posts: 3
    Happening to me.  11:22p.m. est

    Cloud id:

    e805c4c3-370a-40df-8dad-4f1d489d0bca
  • GinaRoadkillGinaRoadkill Member Posts: 1
    Player cloud ID: 49421bd0-f3bf-49da-bf38-3722ce687eff.
    This has been happening the last 3-4 weeks. After every game, survivor or killer, I am unable to join a new lobby for between 1-3 minutes. The error message says failed to join game.
  • Player Cloud ID: 4cf339fd-cee8-4323-a948-284422d8e7cf
    Not exactly certain when it started happening but I can give a rough estimate of about the last week of September
    That loading icon remains for about 2 minutes and happens after both survivor and killer games. I can't join lobbies or go back to the home screen during this time. Wud be really grateful if this was resolved at the earliest.
  • DDSGDDSG Member Posts: 1

    Player Cloud ID: bd31ec8b-f57e-4940-9b27-79947d3c1ee5
    This has been happening to me the last 3-4 weeks after a match (survivor or killer)
    I have to restart the game to join a match

  • DriverSoniDriverSoni Member Posts: 1

    Hello Dead by Daylight Team I have the above mentioned mistake I think because the Agressive Driving Outfit came out the first time I got all the DLCs in the PSN store the time I measured when spinning the circle was 1.55 minute player ID Screenshot

  • kevsanchez97kevsanchez97 Member Posts: 1
    Player ID: e7fbee7c-8927-4a8a-92f6-0c5ec0bafdf4
    Date it started happening: The exact same date the patch 2.2.0 came out.
    When does it happen: Every single time I finish a match, it doesn’t matter the match result or if I’m playing as killer or survivor. It happens every time
  • Luckystrike2778Luckystrike2778 Member Posts: 63

    Yep. PS4 here. Download copy. After every match unless killer DC's then its 50/50 if it happens. Been going on since i created the thread " Failed to join game" before this 1 was made

  • CampoCrushCampoCrush Member Posts: 1
    In game ID: 070acf7b-14a4-4f34-a4d0-115b6134c2ce (PSN is CampoCrush) 

    Exact time it started: I didn’t take down the exact time, but it started shortly after the update when the Shattered Bloodline was released. 

    Exact times it occurs: Every time I leave a match. If the host quits early on, it won’t occur but I must restart my application after every finished match. I also tried uninstalling and redownloading but it did not help. 
  • dakarai47dakarai47 Member Posts: 4
    Player id:b383exda-46e3-af89-3f5b56a7445b

    Happened right after the spirit update it happens after literally every single game its very tedious trying play with my friend or even solo queing over and over having to restart my app every game or wait upwards from 4 to 10 mintues. Hope its a fix soon consistent issue deleting and redownloading didnt help,turning ps4 doesn't help,closing app definitely doesn't help i don't know what else to do.
  • dakarai47dakarai47 Member Posts: 4
    Player id:b383exda-46e3-af89-3f5b56a7445b

    Happened right after the spirit update it happens after literally every single game its very tedious trying play with my friend or even solo queing over and over having to restart my app every game or wait upwards from 4 to 10 mintues. Hope its a fix soon consistent issue deleting and redownloading didnt help,turning ps4 doesn't help,closing app definitely doesn't help i don't know what else to do.
  • xZeroStrikexZeroStrike Member Posts: 133

    I am almost 100% certain that this is an issue with the ingame store. More specifically the Auric cells. It could be the game attempting to fetch data but it taking a while to do so.

    I made this conclusion because it started happening to people starting the day the Trapper's new cosmetics were introduced into the store. Additionally, attempting to open the ingame store, at least on PS4, the same white circle will appear, and it takes a while for the "Auric Cell Packs" to properly load and be accessible.

  • mrsaif090mrsaif090 Member Posts: 1

    I Can't get into a game after every game i have to restart the game agin
    PLAYER CLOUD ID

    c23119db-a2ba-49e3-8845-96d9d207ccc5

    I don't know when did it started but it is more then a month after the ne ubdate my way become taking more time to restart the game

  • Hitm3on3mor3tim3Hitm3on3mor3tim3 Member Posts: 28
    Installed update for ps4 2.3.0
    Tried to make killer lobby game crashed. 
    Restarted played two matches now I get error code 8018.
    Cant give any info as I cannot get I to the game at all. 
    I sent a report with the first crash. 
  • Ghost1301Ghost1301 Member Posts: 5

    @Hitm3on3mor3tim3 said:
    Installed update for ps4 2.3.0
    Tried to make killer lobby game crashed. 
    Restarted played two matches now I get error code 8018.
    Cant give any info as I cannot get I to the game at all. 
    I sent a report with the first crash. 

    I just reported this, my friend, the same mistake happened to me now

  • not_Queennot_Queen Member Posts: 1,115

    We still don't have an internal repro of this issue. Our team is still trying to isolate what causes the problem for PS4 users. We know this isn't a fix but some users reported that if you are restarting the APP, it helps. They also reported that it was happening more often if your console was in sleep mode for a long time.

  • KhalednazariKhalednazari Member Posts: 1,430
    edited October 2018
    not_Queen said:

    We still don't have an internal repro of this issue. Our team is still trying to isolate what causes the problem for PS4 users. We know this isn't a fix but some users reported that if you are restarting the APP, it helps. They also reported that it was happening more often if your console was in sleep mode for a long time.

    Just curious, when you say that the team has extracted profiles of some affected players, does it contain the data log of that issue wherein players are not able to join the match? Or do you guys don't see that problem at all in our profiles? 
    Also, do you have any kind of statistics that as of now, how many players have been affected with this issue?
    Secondly, I have to add that, the problem only persists only on one of my ISPs, when I switch to a different ISP, there's no more loading circle. Switching back to the former network again doesn't fix it either. 
  • clover9608clover9608 Member Posts: 5
    edited October 2018

    ID:3c622a45-599b-43aa-aed9-c0247669a2d7

    Exact time :  September 24〜All time(Japan Time)


    Hello. 

    I have continued this bug since the BP2 event end even after the update.

    (PS4 Download.no disc)

    Post edited by clover9608 on
  • RotBbRotBb Member Posts: 396
    Cloud ID: f07629de-92d9-499d-bfdf-c724181f87b2
    Time: 3:30pm mountain time
    Time I retried: I couldn’t even load past the title screen. I’m not having the same exact thing displayed here, but I’m locked at the main title screen and I’m having the “Intialization error”. This happened right after I updated to 2.3.0.
Sign In or Register to comment.