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PS4 Pro Overheating issues

NoUsernameIdeaNoUsernameIdea Member Posts: 2
edited September 2020 in Optimization

I started playing DBD recently on PS4 Pro and my console keeps shutting down with an error message mentioning that it is overheating, thus preventing me from playing the game.

This issue is always encountered during the screen in which the offerings are revealed before the start of a match.

After following the recommendations on this forum, I'm still encountering the same overheating issue after 1 or 2 games.

Please note that after scouting the internet a bit, I found various users posting about experiencing this issue on PS4 /Pro and Xbox One/XB1X.

Post edited by NoUsernameIdea on
9 votes

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  • TwiztedMannixTwiztedMannix Member Posts: 30

    I have a PS4 pro : Play at 1080P/boost mode (for the lag/fps drops,) if the console is on it's side then you're suffocating it cuz the airflow on the ps4 needs left, right and back of console to breathe, cuz of this now I don't remember the last time it overheated.

    Test at 720p/Boost mode if you have to. Ya might need your ps4 fans cleaned.

  • NoUsernameIdeaNoUsernameIdea Member Posts: 2
    edited September 2020

    I tried both 720p/1080p with and without boost mode activated. So far I'm still encountering the same result.

    As for the fan cleaning, I did clean the fan but not the heatsink. However, my PS4 is less than a year old and not located in a super dusty environment so I doubt the heatsink is full of dust.

    I'll try to place my ps4 horizontally and see if it still overheats. Currently, it's on its side but with an official vertical stand which put the console slightly above my desk; thus not blocking the airflow on any side.

  • EsterhauseEsterhause Member Posts: 6

    In 30 years of gaming this is the only game I've ever played that shuts down with overheating, the only game in my ps4 Pro library of 300+ games that makes my ps4 Pro sound like a jet engine.

    After the last shut down its the last time I'm playing this game until it gets fixed, hopefully

  • DeadlyDDeadlyD Member Posts: 12

    unfortunately this will never be fixed this overheat issue has been an issue for years, not everyone experiences it, but there are more than enough reports to look into it, the only thing that i ever heard was a mod say the response they got was "cant produce it locally" i know that makes it hard to fix but at the same time this is not a uncommon issue. people will always say "clean your fan" but no matter how many times you tell them my fans are clean, or this issue is only on dbd, they will always say "clean your fan" i gave up on the game bc im not supporting a dev company that refuses to fix a serious issue. i just came to the forums to check if its still an issue an i only had to go to page 2 to see its still an issue so, this is the end of hope for me, even with backwards compatibility on ps5 i wont play it there either

  • JawsIsTheNextKillerJawsIsTheNextKiller Member Posts: 2,783

    I hope they don't use "can't reproduce it locally" as an excuse not to fix it. I'm sure they can hear how loud that fans spin up at a time when the console should not be struggling at all. The game isn't running at 4K, it isn't running at 60fps. I've seen PC streamers with their frame rates displayed in the corner and the frame rate shoots up to 100s of fps when at the offering screen, the PS4 Pro is clearly doing the same.

    Simple fix 1: Lock the frame rate

    Simple fix 2: Simplify the offerings screen

  • EsterhauseEsterhause Member Posts: 6

    Here's my jet engine. Sad to uninstall dbd, but again my ps4 Pro has shut down 👋

  • ErzaScarlet71087ErzaScarlet71087 Member Posts: 1

    March 24th 2021 I have a ps4 pro cleaned my fan multiple times so NO its not the fan. Its only this game that over heats no other game does this. So It is just dead by daylight so clearly its the game. It over heats and shuts off my ps4 before entering a game or I can maybe get 2 or 3 games in before I get the over heat message. I paid for all dlc and game and I can't even play it. Fix the issue or refund the people for your [BAD WORD] running game its been going on way too long with 0 fixes and multiple people with same issue Not just me but apparently who cares about fixing the issue when we already paid them for your game right? Poor service poor company.

  • notstarboardnotstarboard Member Posts: 3,638
    edited March 24

    I play on PC and I have been laughing at the insane frame drops on the offerings screen for years. It's literally a max of five simple pictures, basic sliding animations, some atmospheric sound, and a little bit of smoke. How can it possibly run so poorly? The fact that this performance hit is extreme enough to overheat a PS4 Pro is bad to the point of being kind of hysterical. Hopefully the devs decide to go back to a stock Unreal Engine smoke effect instead of doing turbulent flow simulations in the background or something lmao

  • StopCrashingOnPS4StopCrashingOnPS4 Member Posts: 1

    Well this sucks, seems like I just can't play DBD anymore. Mostly created this account just to vent anyways. I cleaned out my PS4 and there is nothing I can do about the overheating. The weirdest part is that a week ago the game ran absolutely fine, no crashes or fps drops. I was just getting into the game again after getting it years ago. Now I can't get past the loading screen. I know nothing about creating/maintaining games, but is this issue really THAT [BAD WORD] HARD TO FIX!? Or do they just not care since they already got our $$$?

  • DeadlyDDeadlyD Member Posts: 12

    still this issue goes ignored lol i think its time to start a lawsuit bc they obviously refuse to fix it, i'll say it, EA is a better company than these devs, at least with EA i can play the game unlike this. just tell me 1 thing, whats the purpose of the "Optimization" section? dont say to report bugs bc this has been reported for years and years an it goes unchanged.

    PS Anthem is better than dbd bc i can play it too at least, an that is just pathetic

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