Bugged Rank Reset

PC
I was logging into the game at 11:20 around. I went into the main menu, just to see that rank reset occured, but it showed me that I was rank 1 on both, when I was rank 8 on killer and 1 pip away from rank 1 as survivor.
Then it resetet my ranks to 9 with 2 pips (surv) and 11 with 2 pips (killer), when I should normally be rank 5 no pips and rank 9 no pips after the rank reset.
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Comments
Can confirm this, was Rank 1 on Surv and Killer and got reset to Rank 8 0 Pips (Surv) and Rank 9 0 Pips (Killer). Multiple other people I know have this too. Also, it seems like a few people haven't been reset at all :/
One of my friends resettled from rank 1 to rank 9 as well and I did not rest at all.
I tried to restart the game, restart steam, switch lobbies, nothing worked.
I am one of those who didn't get reset.
My friend get reset from 2 (it was showed 1) to 9 and I wasn't reset at all
Me too.
We got the same Problems
Myself: Rank 8-0 Pips to Rank 10-0 Pips
Friend 1: Rank 8-1 Pip to Rank 11-4 Pips
Friend 2: Rank 6-0 Pips to Rank 12-0 Pips
Friend 3: is still Rank 8 without a Reset
I think there came a big error with the last rift-patch
Hi, we're going to look into this - can you upload your log files please, that'll help a lot! Thank you
Hey, where can i find the log file? - nvm i found the instructions
and there out^^
Logs
Rank reset from 1 to 9 both sides
#EDIT
idk if It changes anything but here is the log from getting the rank reset (the previous one - after restarting the game)
Thank you @Dimek
Repost from the "Rank Reset" thread in general discussion. Rank 1 to 9 on both killer/survivor. Log attached
My survivor rank got reset from 5 or 4 to 14, and my killer rank got reset from 13 to 20. The game showed for me that I was on rank 1 on both, which wasn't true.
Reset from killer rank 1 to 9
My log file:
It showed me my Rank has been reset to 1 for both killer and survivor, when going into the character screen/game I am actually rank 20. I used to be green rank as surv and purple as killer.
i hope you mean this thing up here, I went from rank 4 one pip to rank 7 5 pips, my bf didn't had the reset yet
I also had a problem. My survivor rank has been reset from 5 (three pips) to 14 (no pips), ans a friend didn´t had a reset at all...
Was rank 4 or 5 as survivor, after reset rank 14. Killer seems alright, from 7-8 to 11.
Same problem, but I actually was rank 1 ... 😅
same for me, i've the rank 2 and i've rank 7 from survivor, while from the killer, i was level 11, while now i'm level 17.
I hope which there is an another reset rank to 20 level. @MandyTalk
Reset from 2 to 8 on survivor and from 10 to 18 on killer. Leaving log as requested. :)
I went from Rank 2 to 9 for survivor and 3 to 8 as killer, log attached.
I was rank 3 survivor and like rank 12/13 killer, and after the rank reset I am now rank 20 for both survivor and killer. Xbox
I just logged in and previously I was rank 5 as survivor and rank 10 as killer. When I opened the game this morning, it said i was rank 1 on both of them and it reset me to rank 14 as survivor and rank 17 as killer. Please, would you kindly look into that? I'm so confused, this must be a bug. Here is my log before the reset and the usual one: (added the one from May 13)
Same thing has happened to me too. I've submitted a report to the game company because I was rank 9 before rank reset and I came on to find it's put me back to rank 19
Rank reset Surv: 4 to 7 and Killer: 17 to 20
Same. Still rank 1s. Not even lost a pip.
I got from 12 with 2 pips to 20 with no pips. absolute BS in my eyes. This is so unfair
I was rank 5 it sent me all the way back to 20 smh.
I was rank 7 with a few pips i think and got reset to rank 12 yeah this isnt such a BIG deal but i hard grinded the last weeks and were happy i only get to reset to 9 so i can maybe come in red ranks next season but this is just unfair.
Yes... I was reset from Rank 5 with 1 pip missing to rank 4 because I had a de-pip the last game I played and now I got reset to RANK 15. Sorry but I'm so mad about this lmao