We are terribly sorry to those who have been affected by these attacks- we understand the impact this has on you. We are taking every appropriate measure to ensure the safety of our players.
We encourage our players to report to us any cases of DDoS, as well as any other form of inappropriate or abusive behaviour in the game. In the meantime, we encourage you to stay safe and follow best practices for online safety.
Please do this if your game freezes or takes forever to load in!
Hello people of the fog.
It has come to our attention that people sometimes experience freezes. If it affects you as the killer, that it takes ages for you to load in until a survivor DCs, please send in the logs too! If that happens to you, please do the following:
1. Close the game after it happened.
2. Windows Key + R
4. %USERPROFILE%\AppData\Local\DeadByDaylight\Saved\Logs - Enter this and press enter
4. Look for the file called "Deadbydaylight.log"
Logs can be sent to [email protected] with the subject "Freeze". If the file is too big, please zip it. It will reduce the files size!
Thank you for your help.