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Refund option for Hellraiser chapter!

TheOptimiserTheOptimiser Member Posts: 138
in General Discussions

I want a refund for the Hellraiser chapter after the tweet that has been posted today.


I do not want to support any NFT's whatsoever, and me, buying the chapter, without knowing it has a connection with NFT, is totally unacceptable and it's a disgraceful behaviour from the company!


I want a refund as fast as possible for the Hellraiser chapter, and a refund should be available for all the people that have purchased it, so that everyone can decide if they want to stick with a chapter linked with NFT or not!


This is a terrible management and I hope you, as a company, and with the game, are severely punished with this unacceptable behaviour.


Thanks!

Comments

  • ThatOneDemoPlayerThatOneDemoPlayer Member Posts: 3,982

    They're not going to give you a refund. They knew what they were doing hiding the fact that the chapter was an NFT up until they made the most profit from it then revealed it

  • _NIGHTMARE__NIGHTMARE_ Member Posts: 693

    Did you buy it on Steam? If so, I don't think you can if you've had it for over an hour or something?

    I mean... They should make an exception for this - but I don't know if they will.

    Maybe you could try to get in contact with Steam Support and try to refute the refund for the DLC as a special case?

    I'm kind of pulling at straws here really... Sorry I can't give a halfway decent answer at the moment 😞

  • HoldupHoldup Member Posts: 22

    Not a lawyer, but doesnt Canada have some strong deceptive marketing laws?

  • TheOptimiserTheOptimiser Member Posts: 138

    They should make an exception for this indeed. No matter how much you've played with Cenobite after you purchased the chapter.

  • HoldupHoldup Member Posts: 22

    Looks like there is even a form the Canadian government has to make it easy to file a complaint.

  • gilgamergilgamer Member Posts: 1,922

    Though I doubt they will give out refunds it'd be the right thing to do after deceiving and betraying the community like this

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