UPDATE: This issue should no longer occur. Players who were affected may still be missing currency and/or unable to spend Auric Cells. We are working on a solution to resolve this and restore missing currency, and will update you as soon as possible.
Please do this if your game freezes or takes forever to load in!
Hello people of the fog.
It has come to our attention that people sometimes experience freezes. If it affects you as the killer, that it takes ages for you to load in until a survivor DCs, please send in the logs too! If that happens to you, please do the following:
1. Close the game after it happened.
2. Windows Key + R
4. %USERPROFILE%\AppData\Local\DeadByDaylight\Saved\Logs - Enter this and press enter
4. Look for the file called "Deadbydaylight.log"
Logs can be sent to [email protected] with the subject "Freeze". If the file is too big, please zip it. It will reduce the files size!
Thank you for your help.