Fix my issues

fatimafatima Member Posts: 1
I have been pristge some survivors to prestige 3.. but!!! After I banned for no reason.. my survivors who were prestige 3 they come back to level 1 and all perks teachable closed!! I have been playing for 2 years and half working on survivors.. and they simply back to level 1!!! Please back my survivors as pristge 3 and open them teachable perks >_< :'(

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