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When will I get a reply

trapboris9trapboris9 Member Posts: 7

Hey I have had a ticket open for 2 months and nothing has been done Ive had a few replies but it always ends up without my issue being fixed I'm not sure if I should close the ticket and make a new one or what but I'm confused

Answers

  • Slay___Slay___ Member Posts: 387

    I am not 100% sure about this but I think replying to your own ticket should get it noticed sooner if it's been months.

    Creating new ticket just adds to the wait list and makes it take longer.

  • trapboris9trapboris9 Member Posts: 7

    I have tried it and nothing

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