We have been investigating cases of distributed denial of services (DDoS) over the last week. We take these reports extremely seriously. We're actively monitoring the situation internally and with our partners to gather as much information as possible and identify trends.
We are terribly sorry to those who have been affected by these attacks- we understand the impact this has on you. We are taking every appropriate measure to ensure the safety of our players.
We encourage our players to report to us any cases of DDoS, as well as any other form of inappropriate or abusive behaviour in the game. In the meantime, we encourage you to stay safe and follow best practices for online safety.
We are terribly sorry to those who have been affected by these attacks- we understand the impact this has on you. We are taking every appropriate measure to ensure the safety of our players.
We encourage our players to report to us any cases of DDoS, as well as any other form of inappropriate or abusive behaviour in the game. In the meantime, we encourage you to stay safe and follow best practices for online safety.
You are currently reviewing the archived bug reports section. To report a new issue, please use the new bug reports section found here: https://forum.deadbydaylight.com/en/categories/bugs
If you are experiencing the Rank Update Error, please click here: https://forum.deadbydaylight.com/en/discussion/125133/
HELP! An error has occured and the game was unable to update your rank dbd
SharpSolid
Member Posts: 4
in Other
Hello, since from previous update I have a Rank issue. It is a rank bug that I cannot go up.
When I got Ruthless or Merciless Victory as killer I got this error and I cannot rank up. I need your assistance about it. At the end of the match it gives and then game suddenly going back to beginning like I just opened the game.(Loading vallet etc.)
SCREEN SHOT HAS BEEN TAKEN AFTER THE MATCH(I cannot go higher than Rank15)
"An error has occured and the game was unable to update your rank dbd"
0
Comments
I keep getting this and NOONE is giving us info on the issue!
Yea it happened to me too :(
Contact the support here https://support.deadbydaylight.com/
it happen to me when i depip
I have the same problem. I can only rank down. I will soon hit the bottom...
I have the same problem too. It confuse me about three days til now...
dont await any help or any comment from the devs... i have this bg for several weeks now. i herd of ppl who have it since months...
uhh help pls?
Same here. I tried contacting customer support but all they said was that the "devs are aware of the issue and are working on a fix" yet here we are still waiting for a fix to this game breaking bug.
what should i do ??