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Why is it so hard for developers to be fully transparent with their communities?

I just don't understand it, it seems to me if the developers actually talked to and asked the community on pressing issues via the forums the game would get a lot better and things would go a lot smoother. But community managers seem to cherry pick on the topics they intervene on, and mostly stay away from the pressing issues that cause much backlash or have controversy to them. I'm never went to school for public relations and all that but it seems pretty obvious to me honesty and clarity is the way to go, but is seems BHVR's dev team disagree's, I just am asking an honest question and would like an honest answer without any fluff speak.

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Comments

  • LoverOfDemogorgonLoverOfDemogorgon Member Posts: 168

    This I feel is you are answering the wrong question here, the devs community managers never respond to the controversial or hot pressing matters for the reasons Ulven quoted above, because of "Bias" and "Emotion", of course there is going to be emotion and bias in everything but that does not exempt it from a read after a MAJOR patch. Many of these decisions seem to be made because they devs don't look at the majority of proper criticism because they classify it as said above. Imagine if they asked or polled a community on ptb or upcoming changes they would like to implement? Imagine how healthier and more concrete the changes would be because they asked their own community what THEY wanted, because guess what, it doesn't matter if it's their game, WE GIVE THEM MONEY, THEY WOULD BE NOTHING WITHOUT OUR SUPPORT.

  • anarchy753anarchy753 Member Posts: 4,043
    edited December 2019

    Ok, but people chuck a tanty every day of the week on here over every single thing. Nobody had to open that thread to get "Legion nerf bad" from it.

    "Imagine if they polled the community on changes" Yeah, imagine if they polled a community that has to maintain roughly 4:1 play rates of 2 teams which changes should happen. Do you think problematic perks like Balanced Landing would ever get touched? Of course not.

    You also make the assumption that many game forums do that the absolutely miniscule amount of people here, who are the sorts of people a poll would actually reach, let alone would respond to it, actually reflects the community as a whole.

  • UlvenDagothUlvenDagoth Member Posts: 3,535

    So just read the title and move on, ignoring all the feedback?

  • LoverOfDemogorgonLoverOfDemogorgon Member Posts: 168

    You do not understand the difference between a demand and transparency...

    I am not asking for the devs to bend to my will when I ask for something

    What I am asking and wish all game communities expected of their devs is for information that directly affects the balance of a game is to query the community on it in some fashion and to keep the lines of communication open to respond to controversial topics and issues that matter to those that play their game. In all honesty if the dev team simply asks their community the changes they want to apply majorly then the game and the community would be much healthier for it. Instead they are silent to most things and continue down a path of separation to the voices that cry out one thing and the devs do the exact opposite... how are we wrong for getting agitated when the devs do the exact OPPOSITE of what the community wants? THE COMMUNITY, we play the game so why do the reverse of what we think will make the experience better?

  • I've seen a dev comment on like, every major issue I've had with the game, though I had to dig a bit to find it. Honestly all they need is a dev tracker on their forums I think if it doesn't have one already, and it would be fine.

    I've seen more dev talk here than in most games anyways; but it's mostly the same two devs but still.

  • LoverOfDemogorgonLoverOfDemogorgon Member Posts: 168

    He didn't throw a tantrum and people like you supporting the devs in their backwards corporate centric mentality is appaling. We aren't demanding they read every thread post, they don't seem to flippin read ANY of them or if they do they don't even answer the PRESSING ISSUE, i've seen peanits go into hot topics post's and answer smaller less weighty questions INSIDE that thread... do you NOT see a problem their? They cherry pick and ignore feedback they ASSUME is "BIASED" or "OVER EMOTIONAL" and where has that got them? Making backwards legion changes as such.

  • UlvenDagothUlvenDagoth Member Posts: 3,535

    Good job trying to insult, attack, and upset me. Not gonna work.

  • The_Bootie_GorgonThe_Bootie_Gorgon Member Posts: 2,340

    There's policies to follow and more than likely, legal stuff.

    Just because I shop at walmart doesn't mean they have to make changes or even listen to my feelings. At the end if the day, BHVR has the complete health of the game to consider. As players, it's common to only consider a part instead of the whole.

    Sidenote, don't let a video game take a toll on your mental health. In the end, it's just not worth it ✌...

  • LoverOfDemogorgonLoverOfDemogorgon Member Posts: 168

    This would hardly ever be the case if devs actually made an effort to the communities liking's and not screw in alliance with overall balance, there would be much less anger and hate if they wouldn't create an experience in which players come back angry and hateful from, like I said, they don't ask their community on ANY upcoming changes, and don't even TRY to answer controversial issues, all people are doing is asking why, why this, why that? Is every single time the community managers are unequipped to answer these questions? Or as you claim they don't have the backbone to handle them.

  • There is literally a thread gathering questions for the AMA; you guys can't even give them time to do that before losing your ######### lol...

  • LoverOfDemogorgonLoverOfDemogorgon Member Posts: 168

    How does the current legion changes represent them having a firm grasp and understanding on what helps and fixes their game overall? They caused this firestorm

  • LoverOfDemogorgonLoverOfDemogorgon Member Posts: 168
    edited December 2019

    The devs cherry pick the heck out of those questions too, and they seem always resilient to ever go into specifics until patch notes on pressing issues, and hardly ever talk about the reasoning, and if they ever do the reasoning is backwards as heck and no one agree's with it. I would quote almo's response post to why the dev team nerfed deep wound all together instead of you know... NERFING THE LEGION ADDONS ONLY WHICH WAS THE ISSUE. They were okay with buffing borrowed time of all perks and hurting legion even more because... guess what? They are disconnected to what the COMMUNITY wants and place all criticism and feedback on the issue that doesn't align with their outlooks as "Biased" or "Over emotional"

  • SeanzuSeanzu Member Posts: 7,117
  • anarchy753anarchy753 Member Posts: 4,043

    I think you're severely missing the difference between "respect" and "bending over to every demand."

    It's their product, their accomplishment and careers, and first and foremost their view for what they want to do to their creation comes first. You don't produce the backbone of a game then suddenly the players dictate everything from there out.

    To be frank, we have plenty of feedback make it through to changes in the game. Yes, there's always a vocal minority that will oppose every change, especially when it's to something they like. That doesn't mean said changes weren't a net positive and improved the game for most people.

  • FibijeanFibijean Member Posts: 8,343

    Also, they do go out of their way to find out how the community feels about changes. They have Player Feedback surveys, Q&As for every major patch, and more surveys every time they release a PTB. Not to mention the fact that the forums, well, exist. And that the devs are active on them at all.

    What is the purpose of all that, if not polling the community on game changes?

  • LoverOfDemogorgonLoverOfDemogorgon Member Posts: 168

    You keep acting like i'm asking for the devs to always follow every thing the community asks them for, to the letter. I'm not but you seem to be dense so I'm done trying to convince you of anything else.

    As far as it being the devs game, yeah I know that but you seem to be ignorant to the fact that investors exist that divy up the rights to the game, then publisher contracts, then players which dictate if the game even continues to be MARKETED and to EXIST, player bases will MAKE OR BREAK YOUR GAME. ASK ANTHEM.

  • LoverOfDemogorgonLoverOfDemogorgon Member Posts: 168

    You are so dense to our arguement's it is insane, like your entire philosophy is based off an misconception of what we are trying to say and point out... how does it feel to be so undeniably ignorant?

  • SeanzuSeanzu Member Posts: 7,117

    Stop, you're trying too hard.

    I've not actually commented specifically on the topic you're addressing but someone else who thinks harassing devs on their streams, or in general is the appropriate thing to do, you're entirely missing the point of my comment, so sadly, the ignorance is all yours.

  • UlvenDagothUlvenDagoth Member Posts: 3,535

    Same to you. I mentioned it in stream, he told me that then that he wasn't at work or anything. I told him sorry for bringing it up on his off day then dropped it. So, good job attempting to upset me when you have no idea what happened.

  • anarchy753anarchy753 Member Posts: 4,043

    Anthem failed for more reasons than "lack of communication." A lot of it came down to being insanely money hungry when trying to break into a niche already occupied by an incredible free-to-play game.

  • LoverOfDemogorgonLoverOfDemogorgon Member Posts: 168

    What's the point of that when the devs classify important feedack as "Biased" and "Over emotional" Don't read entire posts because of it, and make changes that go in direct opposite of what the community would wish to happen? Over course this does not happen in every scenario but why are you so easy to forget the devs are honestly a but disillusioned what's the community wants, do we so easily forget how long it took for them to change DS? And why poll so heavily AFTER the changes, why not ask for feedback before they go live? Which they do on ptb's but what of non ptb changes that can gameplay just as heavily? It's better to prevent the firestorm than put it out

  • SeanzuSeanzu Member Posts: 7,117

    No imagination here.

    You explained it quite clearly, you made a thread and got a super impressive 75 updoots, and wondered to yourself "why aren't the devs addressing my 75 updoots!" You then decided the appropriate action was to go to the devs twitch stream and question him on why you weren't given any attention, and then call him out on the forums as if he needs to give you an explanation as to why he didn't reply.

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