If you need to appeal a ban, please check the list below. Please do not contact support for anything other than a permanent game ban. Support agents do not have the ability to overturn other types of bans.
The following cannot be appealed
- Temporary bans (of any kind)
- Forum bans
- Social Media bans/blocks (Twitch, Twitter, Facebook, Instagram)
- Unofficial Fan sites / Fan groups
Permanent game bans
Fill out one of these tickets: https://support.deadbydaylight.com/hc/en-us/requests/new?ticket_form_id=228543
If the ban is an automated EAC ban, please contact EAC directly. https://www.easy.ac/en-us/support/game/contact/appeal/
Please note that we have a zero tolerance policy. If your ban was found to be legitimate, it will not be lifted under any circumstances. Creating additional support tickets will not change the outcome of your appeal.
Bans from the Official Dead by Daylight Discord server can be appealed by contacting the staff member that issued the ban. DM the Elemental bot, as your ban should have the person listed there. If you are unsure of who to contact, send a friend request to: entertainment720#3819