You can contact support here: https://support.deadbydaylight.com/hc/en-us
Before creating a ticket, please be sure to search for your issue. Our support site has a bunch of helpful articles for commonly reported issues.
You can submit a ticket by clicking the “submit a ticket” button from the main page of the support site, or by using this link. From there, simply click the option you feel is closest to your issue and fill in the required information.
Once this process has been completed, you will be asked to register or log in with a Zendesk account in order to verify your ticket.
The support team will then answer your ticket as quickly as possible!